Terms & Conditions
Last Updated: 06 September 2024
Welcome to Kiana's Kingdom. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully.
1. Introduction
These Terms & Conditions ("Terms") govern your use of Kiana's Kingdom's services, including our website www.kianaskingdom.com, and any other related services provided by us.
2. Purchase of Products
Eligibility: To purchase products from our website, you must be at least 18 years old and provide accurate and complete information during checkout.
Product Details: All product descriptions, images, prices, and availability are subject to change at any time without notice. We make every effort to accurately display product details.
Order Placement: When you place an order, you are making an offer to purchase, subject to these Terms. We reserve the right to accept or reject your order at our discretion.
Payment: Payment for all products must be made at the time of purchase. We accept various payment methods, which are displayed during the checkout process. By placing an order, you authorize us to charge the payment method you provide.
3. Shipping and Delivery
Shipping Costs: Shipping fees and delivery times may vary based on location and the shipping option selected. Details will be provided at checkout. We aim to process orders promptly but are not responsible for any delays caused by shipping carriers.
Delivery: Estimated delivery times are provided during checkout, and we are not responsible for delays caused by factors beyond our control.
4. Cancellations and Refunds
Order Cancellations: You may cancel your order before it is processed for shipping by contacting us at contact.kianaskingdom@gmail.com. If the order has already been processed, we may not be able to cancel it.
Returns and Refunds: We accept returns for eligible products in their original condition within 7 days of delivery. Refunds will be processed upon receiving the returned item and will be credited to the original payment method used.
Non-Returnable Items: Customised or personalised products are not eligible for return unless they are defective or damaged upon receipt.
5. Use of Website
Account Security: You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorised use of your account.
Prohibited Activities: You agree not to use our website for any unlawful purpose, to interfere with the operation of our website, or to engage in any activity that could harm our services or reputation.
6. Intellectual Property
Ownership: All content on our website, including text, graphics, logos, and images, is the property of Kiana's Kingdom or its content suppliers and is protected by intellectual property laws.
License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.
7. Limitation of Liability
To the fullest extent permitted by law, Kiana's Kingdom shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of our services.
8. Indemnification
You agree to indemnify and hold harmless Kiana's Kingdom, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your use of our services or violation of these Terms.
9. Changes to Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.